Shipping policy

Shipping Policy

Last updated: 12/04/25

Thank you for shopping with us! We want to ensure you have a smooth and transparent shopping experience. Please review our Shipping Policy below.

Processing Times

All orders are processed within 1–3 business days.
Orders are not processed or shipped on weekends or holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. We appreciate your patience.

Shipping Times

Shipping times vary depending on your location:

United States: 7–15 business days
Canada & UK: 7–20 business days
Australia & New Zealand: 10–20 business days
Rest of World: 10–25 business days

Please note: These are estimated time frames and may vary due to carrier delays, customs processing, or unforeseen circumstances.

Shipping Costs

Shipping costs are calculated at checkout based on your location and the weight of your order.
We may offer free shipping promotions during special events or when minimum purchase thresholds are met.

Tracking Information

Once your order has shipped, you will receive an email with a tracking number.
Tracking updates may take 24–48 hours to appear after the carrier scans your package.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees.
These charges are not included in your order total and are the responsibility of the recipient.

Incorrect Address Policy

Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly entered addresses.

If you made a mistake, please contact us within 24 hours at our support email so we can attempt to correct it before shipping.

Lost or Delayed Packages

While rare, shipping delays or lost packages may occur.
If your order appears lost or has not arrived within the expected time frame, contact us and we will help investigate with the carrier.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours with photos of the item and packaging. We will work with you to resolve the issue quickly.